FAQ

FAQs

Frequently Asked Questions

Find quick answers to the most common questions about our services.

Child seats are available on request. Arizona law requires children under eight years old to travel in an appropriate child restraint, so please tell us the number of children travelling and their ages when you book, and we will confirm the arrangements with you before the day. Families are a natural fit for our fleet in the first place. A full size SUV gives you room for child seats and luggage at the same time. 

Our chauffeurs are career professionals, not casual drivers filling a shift. Every one of them is fully licensed, commercially insured and cleared through a background check and driving record review before they ever carry a passenger. 

Regularly. Sedona, the Verde Valley wineries, Jerome, Prescott, Montezuma Castle, the South Rim of the Grand Canyon and Antelope Canyon are all trips we run throughout the year. We also handle long distance transfers to Tucson, Lake Havasu, Palm Springs and Las Vegas. Longer journeys are quoted as a flat rate or hourly depending on how your day is structured, and we ask for advance notice so we can assign the right vehicle and chauffeur to the distance.

We do accept same day and last minute requests whenever a vehicle is free, so it is always worth calling. Book earlier for anything tied to a date that cannot move: weddings, proms, graduations, Cactus League Spring Training, Phoenix Open week, Barrett Jackson auction week and major concerts or games all fill our calendar fast. Corporate clients with recurring travel can set up a standing account so repeat bookings take one message instead of a full reservation each time.

Our fleet is led by late model full size luxury SUVs, which comfortably seat up to 6 passengers with luggage. They are the right vehicle for Arizona because they handle heat, distance, and cargo without compromise, whether you are running across town or climbing to Flagstaff. Sedans and larger group vehicles are available on request. If your party is too big for one vehicle, we dispatch multiple SUVs together so everyone arrives at the same time rather than in shifts.

Yes, we serve Phoenix Sky Harbor International Airport (PHX) twenty four hours a day, along with Scottsdale Airport (SDL), Phoenix Deer Valley Airport (DVT) and Phoenix Mesa Gateway Airport (AZA). When you book, you choose how you want to be met. Curbside pickup means your chauffeur waits in the arrivals lane and you are on the road in minutes. Meet and greet means your chauffeur parks, walks inside and waits at baggage claim with a name board, then handles your luggage to the vehicle. Either way we track your flight in real time, so an early landing or a two hour delay changes nothing on your end. For private aviation we pick up directly at the FBO.